Facebook is back
with its game of trying to pretend that its platform is a substitute for the
Internet, particularly for the poor. The originally controversial Internet.org is now back, re-branded as Free Basics, with
full page ads in major papers, hoardings and a completely misleading on-line
campaign using Facebook itself.
The Telecom Regulatory Authority of India has issued a notice for public consultation on the issue. While TRAI has put on hold Facebook's agreement with Reliance offering Free Basics for now, it has not stopped Facebook's campaign.
Free Basics is a platform controlled entirely by
Facebook that will offer access to Facebook, and a few other websites that are
its partners. Today, the Internet has nearly a billion websites. This means
that out of the 3.5 billion users of the Internet, on an average, 1 out of 3.5
of such users also create or run websites. The Internet is not just about our
surfing the Internet as passive consumers of websites and apps, but also very
much a vehicle for us to reach out to other netizens. What platforms such as
Facebook would like to have, is that people visit only their websites. Instead
of all the sites that we visit and search seamlessly today, we will have an
enclosed Internet – a walled garden -- consisting of only Facebook and what it
chooses to give us.
This Facebook campaign shows us the kind of
market power that Internet companies such as Facebook exercise today. Facebook
has more than 125 million users in India, the second largest in the world after
the US. All Facebook users in India have been given a completely distorted view
of what Free Basics is, and a vilification campaign launched against all those
who would like to preserve net neutrality.
The Facebook campaign falsely claims that all
those who support net neutrality, are actually opposing free internet for the
poor. It is repeating this claim in its ads and its hoardings, hoping that with
repetition, its big lie would somehow become the truth.
This claim that those in favour of net neutrality
oppose free internet for the poor is a lie. There are various ways of providing
free data services or internet services. What we oppose is the providing access
to a few websites and calling it a free internet. Free internet can be provided
by having, for example, free minimum data download, similar to the free calls that
we get with our fixed line telephone connections; it can be that at specified
times – say late night or early morning -- we can surf the net freely. In other
words, there are other ways of providing free Internet for those who may not be
able to afford expensive data services, none of which would discriminate
between different websites and would not violate net neutrality.
The second claim it makes is that all public
services will be available using its Free Basics platform. This is similar to
the failed attempt that Google made in trying to tie up with the Election
Commission. No government can tie itself to a specific private platform for
offering public services. Any such attempt would be a violation of our rights
as citizens. Instead, the government has to offer such services directly
through all the Internet Service Providers, the same way that the 100 Police
Help Line service is provided by all telecom service providers. Tying up
Facebook (Free Basics) or Airtel's (Airtel Zero) for public services cannot be
a solution for the government. Instead, public services could be zero rated
services, and given free to citizens by all Internet Service Providers as a
part of their license obligations. This, to our mind, is the only zero rating
services that would not violate net neutrality.
In the commercial world, there are strict rules
of what names companies or products can have. A company cannot sell a car brand
and call it Car. That would be stopped by the authorities. However, Facebook
earlier offered Internet.org and is now offering Free Basics, branding its
false messaging in the name of the platform itself. This is a violation of how
a company can market its brand, or in this case, its platform. The Competition
Commission needs to urgently address this issue.
Net Neutrality is the principle in which all web
based services or websites have to be treated equally by the network operator –
both telecom operators and Internet Service Providers. The Department of
Telecom has already accepted that net neutrality is a basic regulatory
principle for the internet and network operators should not act as gatekeepers.
If we reject net neutrality, this will not only allow zero rating services such
as Free Basics, but also lead to other forms of discrimination. The network
operators can then demand money to speed up certain sites or slow down others.
Cartels between the telecom companies and a few global internet monopolies will
lead to further concentration of economic power on the internet, marginalising
innovations and most of the progressive media. Instead of the multiplicity of
sites and views, the Internet would then rapidly become like cable TV
platforms, with a bouquet of a few websites. This is what Facebook is
attempting, carry a few hundred sites as against the 1 billion we have access
to today and call it the Basic internet.
The Government and Telecom Regulatory Authority
of India have a responsibility for creating the right set of policies for the
internet. Public money -- from the Universal Service Obligation (USO) Fund --
is being used to set up the most expensive part of the internet, its fibre
optic backbone. The government simultaneously has to create policies that will
allow free, non-discriminatory internet services up to a limit for all users.
This is what universal access in the internet age means. This right should be a
part of the universal service obligation that we already have as policy.
TRAI has to create the right regulatory
environment for net neutrality. By allowing private monopolies to dominate the
internet using spurious claims such as free internet for the poor, they cannot
allow the internet to become a private monopoly.
In Facebook's case these is an additional issue.
As an American company, it provides data of all its users to the US security
agency, the NSA. Allowing users data to be accessed by the NSA would be a
violation of the right to privacy of the Indian citizens.
The Internet is rapidly becoming a public
utility. It allows us access to knowledge, services of all kinds, a means of
global communications and a myriad of other needs. In the name of the poor, we
are seeing the enclosure of the Internet by powerful monopolies. Facebook's
current Free Basics is another one of such attempts. This is what we need to
fight against: the enclosure of the internet.
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